Terms and Conditions

Last Updated: February 06, 2024

Welcome to Sajekgor.com. As a multi-vendor “Sajekgor.com” website features provide you to buy or sell products when you use this platform. It is very important and your own responsibility to read the following terms and conditions prior using Sajekgor.com platforms and services. By using Sajekgor.com products and services, you agree with the following stated terms and conditions. If you do not agree with these terms and conditions, please do not use of our products and services.

Either you are an individual user or using on behalf of someone else or using on behalf of a company, you are solely responsible for your use of account and agree with our terms and conditions to use product and services from Sajekgor.com.

It is your responsibility to check our updated terms and conditions every time you use our platform, any other web platform, products and services.

Seller Terms

As a seller you are fully responsible to the products that you have listed on Sajekgor.com. Listed product must be describe as it is, non-appropriate product information or description may cause you product returned with your own cost. Seller is liable to package the product such a way to protect from transportation damage. Seller must make product ready for delivery on time, other than Sajekgor.com may charge you shipping fee. Seller bound to take the return if your product meets our refund policy.

Buyer Terms

As a buyer, it is your responsibility to check the product description before you place the order. You must check the products attributes, quantity and shipping address before you confirm your order. Any products you want to cancel or return, you must meets our cancellation and return policy.

Billing and Account Information

By visiting or using Sajekgor.com platform you agree to provide accurate and up to date billing and account information. You must provide your personal information according to you NID, active phone number and email ID. We do not store your payment card information as we use SSL or third party payment integration such as BKash.

We have the rights to suspend or delete any account who does not follow terms and conditions of Sajekgor.com.

Not allowed to use, list or sell

As a user or seller of Sajekgor.com, you agree not to list, sell or buy the following items.

• No Illegal stuff, according to the law of Bangladesh Govt.
• No Drugs allowed to use this platform to list, sell or buy
• No Weapons/guns are allowed to list, sell or buy in this platform
• No Pornographic or Sexual items that prohibited to buy or sell in Bangladesh according to the law of Bangladesh Govt.
• No Poisonous items are allowed to list, buy or sell here
• No Harmful items are allowed to list, sell or buy here
• No Stolen items are allowed to list, sell or buy here
• No Alcohol allowed to list, sell or buy here
• No Bird or Animals are allowed to list, sell or buy on this platform.

Age limit to use

By using or visiting Sajekgor.com, you agree that you are 18 years or older according to your birth certificate on the day you are using this platform. If you do not agree this age limit terms and conditions, you must not use Sajekgor.com.

Delivery Time

Normally our delivery time is 1-2 days but it may varies on weather conditions, transportation situation and holidays.

Product availability/Stock

As a seller it is your responsibility to check your product availability or stock and update your inventory with Sajekgor.com. If in case any of the product is not available or not in stock, buyer would not be charged.

Discount/Final Sale Product

Normally there is no return or refundable on discount or final sale products. Seller must declare if discount/final sale products are not return or refundable. As a buyer you must check sellers listed information.

Order Cancellation

As a buyer you may cancel your order before shipment without any charges. If you cancel your order after the order has shipped, you will be charged the shipping cost. Seller must agree to the order cancellation terms and conditions to use Sajekgor.com platform. Sakekgor.com has the right to cancel any order for any circumstances without charging any fee to buyer.

Product return

As a user of Sajekgor.com, you both seller and buyer must agree to this product return and refund policy. As a buyer you may return the products with following conditions.

• If you receive damaged product during delivery time. You must take a picture in front of delivery man and you may return the product to same delivery man.
• If you receive the product not as described
• If you receive any expired product which one has expire date
• Any consumable product that were used if not mentioned on product description

Buyer  can not return the following products or if mentioned with product description or in listing.

• Fruits and vegetables
• Fish or Fish products
• Dairy products- un packed

Refund Policy

Our customer is our priority, we try to resolve return and refund claim with 7 business days. You will get full or partial refund on following terms and conditions. Buy and seller must agree the refund policy to user Sajekgor.com

• Qualified return policy with 100% refund of the product price
• All refund will be paid with electronic payment method
• Any product you return that does not qualify return policy, 30% re-stocking fee will deduct from your total refund

Product Pricing

Seller is responsible to maintain product price in Sajekgor.com.  If there is any product that has MRP rate, you must not to use more than the MRP rate. If you mistake and put more the MRP rate, you must match price and refund the difference to the buyer and you must carry if there is any payment transaction fee. As a seller you a fully responsible to maintain the government regulatory for any or all product prices.    

Prohibited use

As a user, buyer or seller of Sajekgor.com, you must agree not to use the following prohibited things in Sajekgor.com or any of the contents of the platform.

• Intentionally or Unintentionally any unlawful use
• Collecting any users personal information
• Misleading any content or information
• Inject or try to inject any kind of virus
• Spamming, phishing
• Any AI tools to damage or harmful
• Harm or defame to anyone
• No race, sexual activities, coarse language, ethnicity, religion, disability and abusing

Commission or Fees

As a user or seller of Sajekgor.com, we charge a listing fee on each product or listing. The fees are different and varies on category. The fees will show during you list/add your products on our platform. If you do not agree with the fee, you must not list/add products on that category.

Customer services

You are always welcome to reach out to us. You may contact to us at help.sajekgor@gmail.com for any support and return.sajekgor@gmail.com for return and refund.

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